Frequently Asked Questions
Find answers to common questions about shopping for golf carts, pre-owned inventory, product condition, payments, shipping and delivery, cancellations, returns, warranties, pre-orders and customer support at Larry's Golf Carts.
Everything You Need to Know Before You Buy
Buying a golf cart involves more than choosing a color or seating configuration. Customers may also need to consider whether a cart is new or pre-owned, its power type, product condition, accessories, delivery requirements, warranty information and applicable purchase policies.
Use the questions below as a starting point. For information specific to an individual golf cart or order, contact Larry's Golf Carts directly before completing your purchase.
Can't Find Your Answer?
Speak directly with Larry's Golf Carts about a product, order, delivery, return or other customer question.
Call:
+1 937-441-8846
Visit:
6888 Lima St
Huntsville, OH 43324
Golf Cart Shopping Questions
What does Larry's Golf Carts sell?
Larry's Golf Carts focuses on golf carts and related products. The specific products currently available can change as inventory is sold, received or updated.
Visit our Shop to review the products currently listed on the website.
Do you sell pre-owned golf carts?
Our available inventory may include pre-owned golf carts. Because pre-owned inventory can differ in age, configuration, previous use and condition, customers should review the individual product information carefully.
Please also review our Product Condition Policy.
How do I choose the right golf cart?
The right cart depends on how and where you plan to use it. Useful factors to consider include:
- Electric or gas power.
- New or pre-owned condition.
- Seating requirements.
- Storage needs.
- Terrain and intended use.
- Accessories and modifications.
- Maintenance requirements.
- Delivery or transportation needs.
If you are unsure about a particular cart, contact us before purchasing.
Are all golf carts on the website currently available?
Inventory can change, especially for individual pre-owned golf carts. A listing should not be interpreted as an indefinite reservation of the product.
If availability is particularly important, contact Larry's Golf Carts before completing your purchase.
Can I ask questions about a golf cart before buying?
Yes. Customers are encouraged to ask questions when an important product detail is unclear.
Call +1 937-441-8846 and identify the cart or product you are interested in.
Can golf carts have aftermarket accessories or modifications?
Yes. Depending on the individual cart, pre-owned or customized golf carts may contain replacement, upgraded or aftermarket components.
These can include items such as wheels, tires, seats, lighting, enclosures, suspension components, batteries or other accessories. Customers should review the specific product information before buying.
Condition & Authenticity
What does “pre-owned” mean?
A pre-owned golf cart has had previous ownership or use and should not be expected to have the same cosmetic condition as a brand-new product.
Age, normal wear, prior maintenance, replacement components and modifications can affect the condition of a pre-owned cart.
Read our Product Condition Policy for more information.
Will a used golf cart have signs of wear?
It may. Pre-owned products can show reasonable cosmetic or age-related wear depending on their history and condition.
Customers should review available photographs and descriptions and ask questions about any condition detail that is important to their purchase.
Are all parts on a golf cart factory-original?
Not necessarily. A pre-owned or modified golf cart may contain original, replacement, upgraded or aftermarket components.
An aftermarket or compatible component should not automatically be interpreted as a factory-original manufacturer component.
See our Product Authenticity Policy.
Are product photos always photos of the exact unit?
Customers should review the individual listing. Depending on how a product is presented, images may show the actual unit or may sometimes serve as representative product imagery.
If receiving the exact unit shown in photographs is important to your decision, confirm that detail before purchasing.
What should I do if a product appears different from its description?
Contact Larry's Golf Carts promptly and explain the difference. Provide your order information and photographs where appropriate.
Depending on the issue, our Refund & Returns Policy, Product Condition Policy or Warranty Policy may apply.
Orders & Payments
What payment methods do you accept?
Available payment methods can vary. Customers should use the payment options presented through the applicable checkout or transaction process as the current available methods.
Please review our Payment Policy for additional information.
When is my order confirmed?
An order may remain subject to payment authorization, product availability, verification and other applicable transaction requirements.
Keep any order confirmation or purchase documentation you receive.
Why might a payment be declined?
A payment may be declined for reasons determined by the applicable bank, card issuer or payment provider. These can include authorization, account or security issues.
Larry's Golf Carts may not receive detailed information explaining why an independent financial institution declined a transaction.
Can my order require additional verification?
Reasonable verification may sometimes be necessary for transaction security, fraud prevention, product availability or order accuracy.
Customers should provide accurate contact and transaction information when placing an order.
Should I send my card information by email or message?
No. Do not send passwords or complete payment-card information through ordinary email, contact forms, text messages or social-media messages.
Use the legitimate payment method provided for the applicable transaction.
Shipping & Delivery
Do golf carts require special delivery arrangements?
They can. A complete golf cart is significantly larger and heavier than a normal parcel, so specialized transportation or delivery arrangements may be required.
Review our Shipping Policy and confirm the applicable delivery arrangement for your order.
How much does golf cart delivery cost?
Delivery cost can depend on the product, destination, transportation method and other order-specific factors.
The applicable delivery charge should be reviewed or confirmed for the specific transaction before purchase.
How long does delivery take?
Delivery timing can vary depending on the order, destination, transportation availability and preparation requirements.
Where an estimated timeframe is provided, it should be understood as an estimate unless the applicable transaction expressly states otherwise.
Can I change my delivery address after ordering?
Contact Larry's Golf Carts as quickly as possible if you need to request an address change.
A change may not be possible once an order has entered fulfillment or transportation, and changing the destination may affect cost or delivery availability.
What should I do if my order arrives damaged?
Document visible damage with photographs where appropriate and contact Larry's Golf Carts promptly with your order information.
Do not discard relevant packaging or delivery documentation where it may be needed to review the issue.
Can I pick up my purchase?
Where pickup is available for your particular transaction, confirm that the product is ready before traveling to collect it.
Larry's Golf Carts is located at 6888 Lima St, Huntsville, OH 43324. Call +1 937-441-8846 to confirm the applicable arrangement.
Returns, Refunds & Cancellations
Can I cancel an order?
Cancellation availability depends on the status of the order. Contact Larry's Golf Carts as quickly as possible if you need to request a cancellation.
An order that has not entered fulfillment may be easier to cancel than one already being prepared or transported.
Read our Cancellation Policy.
How do I request a return?
Contact Larry's Golf Carts before shipping, delivering or transporting a product back.
Provide your purchase information, the product involved and the reason for requesting the return.
See our Refund & Returns Policy.
Can I simply send a golf cart back?
Do not independently arrange a return shipment for a complete golf cart before contacting us. Golf carts can require specialized transportation, and return eligibility must first be reviewed.
Who pays return transportation costs?
Responsibility for return transportation depends on the reason for the return, the product, applicable transaction terms and the circumstances of the request.
Contact us before arranging transportation so the appropriate process can be determined.
How are approved refunds issued?
Where reasonably possible, an approved refund may be returned through the applicable original payment method or another appropriate method agreed for the transaction.
After a refund is processed, an independent bank or payment provider may require additional time before funds appear.
Is refusing delivery the same as cancelling an order?
No. Refusing delivery does not automatically establish an approved cancellation, return or refund.
Contact Larry's Golf Carts if there is a legitimate issue with an incoming delivery.
Warranty & Service
Does every golf cart have the same warranty?
No. Warranty coverage can vary depending on the product, manufacturer, condition, components and terms applicable to the particular sale.
Customers should review the warranty information associated with the specific product and our Warranty Policy.
Are pre-owned golf carts automatically covered by a manufacturer warranty?
No. Customers should not assume that a pre-owned cart has an active manufacturer warranty unless such coverage is specifically applicable to that product.
Warranty status should be confirmed before purchase where it is important to your decision.
What should I do if I think I have a warranty problem?
Contact Larry's Golf Carts with your purchase information and a description of the problem.
Avoid arranging unauthorized repairs where doing so could affect applicable warranty coverage before the issue has been reviewed.
Can modifications affect warranty coverage?
They can, depending on the applicable warranty terms and the nature of the modification.
Improper installation, unauthorized alterations or damage caused by an incompatible component may not be treated in the same manner as a covered product defect.
Is normal wear usually considered a warranty defect?
Ordinary wear, routine maintenance and age-related deterioration are different from a manufacturing or covered warranty defect.
The exact determination depends on the applicable warranty terms and the reported issue.
Pre-Orders
What is a pre-order?
A pre-order is an order for a product that is not yet available for ordinary immediate fulfillment at the time the order is placed.
Review our Pre-Order Policy before placing a pre-order.
Is a pre-order availability date guaranteed?
An estimated availability date may change because of manufacturer, supplier, transportation or other circumstances unless the applicable transaction expressly states otherwise.
Can I cancel a pre-order?
Cancellation depends on the terms applicable to the particular pre-order and its current status.
Review the Pre-Order Policy and Cancellation Policy and contact us promptly if you need assistance.
Website, Privacy & Customer Information
How is my personal information used?
Personal information may be used where reasonably necessary to respond to inquiries, process transactions, provide customer support, arrange applicable fulfillment, maintain records and operate or protect the website.
Read our Privacy Policy for more information.
Does the website use cookies?
The website may use cookies and similar technologies for functions such as website operation, shopping-cart functionality, preferences, security and other enabled features.
See our Cookie Policy.
Where can I read all of your purchase terms?
Our Terms & Conditions provide the main terms relating to use of the website and applicable transactions.
Individual policies concerning shipping, payments, returns, cancellations, warranties and other matters should also be reviewed where relevant.
How can I contact Larry's Golf Carts?
You can contact or visit Larry's Golf Carts using the following information:
Larry's Golf Carts
6888 Lima St
Huntsville, OH 43324
United States
Phone: +1 937-441-8846
Four Things to Check Before Buying a Golf Cart
A few simple checks can help you understand exactly what you are purchasing and what terms apply to your order.
Review the Cart
Check the product description, specifications, photographs and condition information.
Check the Condition
Understand whether the product is new, pre-owned, modified or contains replacement components.
Review Delivery
Understand the applicable shipping, pickup or delivery arrangement before purchasing.
Read the Policies
Review payment, cancellation, returns and warranty information that may apply to the transaction.
Explore Our Customer Policies
Need more detail than the FAQ? Use these policy pages for complete information about different parts of your purchase.
Ready to Find Your Golf Cart?
Browse our current selection and review the product details before making your purchase.
