Product Authenticity Policy

Our Approach to Product Authenticity

At Larry's Golf Carts, customers should be able to understand what they are considering before making a purchase. We therefore aim to represent products using accurate descriptions and available identifying information.

Golf carts can differ significantly in age, model, condition, equipment, configuration and modifications. Pre-owned carts may also contain replacement or aftermarket components installed during their lifetime.

For these reasons, customers should review the complete product listing rather than relying only on a brand name, photograph or general category.

We aim to describe products in a manner that allows customers to understand the item being offered.

Depending on the product and information available, a listing may include details such as:

• Product or golf cart brand.
• Model or series where known and applicable.
• Product condition.
• Power type where relevant.
• Seating or configuration.
• Notable equipment or accessories.
• Photographs of the product or representative imagery where clearly appropriate.
• Other information relevant to the individual listing.

Customers should read the entire product description and review available photographs before placing an order.

Manufacturer names, product names, model names, trademarks and logos may be used on the website where relevant to identify, describe or provide information about products.

Reference to a manufacturer or brand should not automatically be interpreted as a claim that Larry's Golf Carts owns that trademark or that every product component was manufactured by the company whose name appears on the original cart.

Golf carts, particularly pre-owned carts, may contain replacement, upgraded or aftermarket components.

A pre-owned golf cart has had a previous ownership or usage history and should not be expected to be identical to a new cart.

Depending on its history, a pre-owned cart may contain:

• Replacement maintenance components.
• Replacement batteries or related electrical components.
• Replacement wheels or tires.
• Replacement seating or upholstery.
• Lighting upgrades.
• Suspension or appearance modifications.
• Other aftermarket accessories or upgrades.

The presence of a replacement or aftermarket component does not by itself mean that the underlying golf cart is incorrectly identified.

Customers purchasing pre-owned inventory should carefully review the specific product listing and our Product Condition Policy.

Product Information Guide

Where a product is expressly listed as new, it is represented according to the condition stated in the applicable listing.

Customers should still review product specifications, included equipment and warranty information because features and coverage can vary between products and manufacturers.

The golf cart market includes a wide range of aftermarket components, replacement parts and accessories.

An aftermarket component is not necessarily manufactured by the original golf cart manufacturer. Where relevant and known, product information should be reviewed to determine whether an accessory is represented as an original manufacturer component or another type of product.

Customers who specifically require an original-equipment component should confirm the applicable product information before purchasing.

Some golf carts may have been modified or upgraded from their original configuration.

Modifications can include wheels, tires, seating, lighting, suspension, body components, electrical components and other accessories.

A modified cart should not be assumed to remain in exactly the same configuration in which it originally left the manufacturer.

Customers should review the individual product description to understand the available information concerning a particular cart.

Product images are intended to help customers understand the items offered through our website.

Where photographs depict the actual item, customers should review all available images together with the written description.

Where an image is illustrative or representative rather than a photograph of the exact individual item, the written product description and specifications should be used to understand what is included in the purchase.

Screen settings, lighting and photography can also cause colors or finishes to appear somewhat different from their physical appearance.

Where model-year, serial or other identifying information is provided, it is based on information reasonably available for the applicable product.

Customers who require specific identifying information for a particular cart should contact Larry's Golf Carts before purchasing.

Do not rely on assumptions based only on body styling, accessories, paint color or other visual characteristics when a specific model or configuration is important to your purchase.

Authenticity does not mean that a pre-owned product will be free from wear or that every component remains original.

Normal use, age, maintenance, repairs and modifications can affect a golf cart over time.

For information about new, pre-owned and other condition descriptions, please review our Product Condition Policy.

Product authenticity does not automatically establish that a product is covered by a manufacturer's warranty.

Warranty eligibility can depend on the individual product, age, condition, manufacturer requirements, ownership history and other factors.

Customers should not assume warranty coverage unless that coverage is specifically applicable to the product.

Please review our Warranty Policy and any product-specific warranty information before purchasing.

If a particular feature, component, manufacturer, model, configuration or accessory is important to your purchase decision, contact us before placing the order.

This gives us an opportunity to clarify the information available for the particular product before the transaction is completed.

If you receive a product and believe that a material aspect of the product does not correspond with the applicable product description, contact Larry's Golf Carts promptly.

Please provide:

• Your name.
• Your order information.
• The product involved.
• A clear explanation of your concern.
• Relevant photographs where appropriate.

We will review the information provided and determine the appropriate next steps under the circumstances and applicable policies.

A concern regarding product representation does not automatically mean that every return or refund request will be approved.

The circumstances of the individual transaction and applicable policy terms must be reviewed.

For return information, please read our Refund & Returns Policy.

Larry's Golf Carts aims to maintain product listings that provide customers with useful and accurate information.

If we identify a material error in a listing, we may correct or update the information as appropriate.

Product availability, configurations and inventory can change, so customers should review the current listing when making a purchase.

Larry's Golf Carts may update this Product Authenticity Policy to reflect changes to inventory practices, website functionality, business operations or applicable requirements.

The current version will be made available on this page.

Related Product & Purchase Policies

Product authenticity is only one consideration when purchasing a golf cart. Customers should also review information concerning condition, warranty, payment, shipping, cancellations and returns.

Please review our Product Condition Policy, Warranty Policy, Payment Policy, Shipping Policy, Cancellation Policy, Refund & Returns Policy and Terms & Conditions.