Shipping & Delivery Policy

Shipping Policy Overview

Larry's Golf Carts offers golf carts and related products that can vary significantly in size, weight and shipping requirements. As a result, the fulfillment method applicable to one product may differ from the method available for another.

Shipping or delivery availability, cost and estimated timing should be reviewed as part of the applicable product or transaction information before completing your purchase.

Customers with questions about delivery of a particular golf cart are encouraged to contact us before ordering.

The shipping or delivery options available for an order can depend on the product, destination, transportation requirements and other fulfillment considerations.

Not every shipping method will necessarily be available for every product or destination.

If delivery availability is essential to your purchase, confirm the applicable options before placing the order.

Complete golf carts generally require different transportation arrangements from ordinary parcel products.

Depending on the order, factors that can affect transportation include:

• The size and configuration of the golf cart.
• The delivery destination.
• Transportation availability.
• Accessibility of the delivery location.
• Whether specialized transportation is required.
• Other circumstances specific to the individual order.

Any applicable delivery arrangement should be reviewed or confirmed as part of the transaction.

Parts, accessories and other smaller products may qualify for shipping methods different from those used for complete golf carts.

Available shipping options and charges may depend on product dimensions, weight, destination and the fulfillment method available for the particular order.

Shipping or delivery charges may vary depending on the order.

Relevant factors can include:

• Product type.
• Product size and weight.
• Delivery destination.
• Transportation method.
• Special handling requirements.
• Other circumstances applicable to the shipment.

Where shipping or delivery charges apply, customers should review the amount communicated or presented for the applicable transaction before finalizing the purchase.

For information about transaction charges, also review our Payment Policy.

General Fulfillment Guide

Order processing occurs before applicable shipping, delivery or pickup. Processing can include payment verification, inventory confirmation, order preparation and other steps reasonably necessary to fulfill the transaction.

Processing time is separate from transportation or delivery time.

Orders requiring additional verification or special preparation may take longer to become ready for fulfillment.

Where an estimated shipping, dispatch, delivery or availability date is provided, it is intended to help customers understand the anticipated fulfillment schedule.

Unless expressly stated otherwise, an estimated date should not be treated as an unconditional guaranteed arrival date.

Transportation schedules can be affected by carrier availability, weather, road conditions, destination access, order verification and other circumstances.

Customers are responsible for providing complete and accurate delivery information.

Before completing an order, verify:

• Recipient name.
• Street address.
• City.
• State.
• ZIP code.
• Applicable contact information.
• Any relevant delivery instructions requested during the transaction.

Incorrect or incomplete information may result in delays, additional charges or an unsuccessful delivery attempt.

If you need to change the delivery address after placing an order, contact Larry's Golf Carts as soon as possible.

Address changes cannot always be completed once an order has entered fulfillment or has been transferred for transportation.

A change in destination may also affect delivery availability, timing or cost.

For large products such as golf carts, the delivery location must be reasonably accessible for the applicable transportation method.

Customers should disclose known access restrictions where relevant, including conditions that may prevent the delivery vehicle from safely reaching the intended delivery point.

Additional arrangements may be necessary where ordinary access is not available.

Where customer pickup is available for a particular order, pickup instructions should be confirmed before the customer travels to collect the product.

Do not assume an order is ready for pickup simply because payment has been submitted.

The product may still require verification or preparation before collection.

Customers should inspect their order promptly when it is received or collected.

For golf carts and other substantial products, check the product and available delivery documentation for visible concerns as soon as reasonably possible.

If there is visible transportation damage or another material delivery issue, document the concern with photographs where appropriate and contact Larry's Golf Carts promptly.

If a product appears to have been damaged during transportation, contact us promptly with information that allows the issue to be reviewed.

Useful information can include:

• Your name.
• Order information.
• The product involved.
• A description of the damage.
• Photographs of the product and affected areas.
• Relevant transportation or delivery information.

Keep relevant packaging or transportation documentation where applicable until you receive further instructions.

If an order appears incomplete or you believe you received a materially different product from the product ordered, contact Larry's Golf Carts promptly.

Please provide the applicable order information and a clear description of the issue.

Although reasonable efforts may be made to meet communicated delivery estimates, delays can occur.

Possible causes can include:

• Severe weather.
• Transportation or carrier disruptions.
• Road closures.
• Vehicle or equipment issues.
• Supply or inventory delays.
• Incorrect delivery information.
• Destination access restrictions.
• Unexpected events outside reasonable control.

Where relevant information becomes available concerning a significant order delay, reasonable efforts may be made to communicate with the customer.

Customers should ensure that the delivery arrangements provided for the order can reasonably be completed.

If delivery cannot be completed because of inaccurate information, unavailable access or another customer-related circumstance, additional transportation or redelivery arrangements may be required.

Additional costs resulting from a failed delivery may apply where reasonably incurred and permitted.

Refusing a shipment or delivery is not automatically equivalent to an approved order cancellation or return.

Customers wishing to cancel an order should follow our Cancellation Policy.

Customers seeking to return a received product should review our Refund & Returns Policy.

A pre-order product is not necessarily available for immediate fulfillment.

Shipping or delivery can only proceed after the product becomes available and the applicable order is ready for fulfillment.

Availability estimates for pre-orders may change because of manufacturer, supplier, transportation or other circumstances.

Please review our Pre-Order Policy before placing a pre-order.

If you need to cancel an order, contact us as quickly as possible. Whether the cancellation can be completed depends on the order's current processing and fulfillment status.

Orders already transferred for transportation may not be cancellable in the same manner as orders that have not yet entered fulfillment.

Review our Cancellation Policy for additional information.

Shipping or receiving an order does not independently determine whether a later return request qualifies for approval.

Return eligibility, procedures and applicable costs are governed by the terms applicable to the transaction and our Refund & Returns Policy.

Pre-owned golf carts may show condition characteristics associated with their age and previous use. These should be distinguished from new transportation damage.

Customers should review the product listing and our Product Condition Policy before purchase so they understand the condition represented for the specific product.

Shipping or delivery of a product does not independently create or extend warranty coverage.

Warranty eligibility is governed by the applicable product-specific terms and our Warranty Policy.

Where an independent transportation or shipping provider is involved in fulfillment, certain transportation activities may be subject to that provider's operational procedures.

Customers should follow legitimate delivery instructions associated with their order while remaining cautious about unexpected requests for payment or sensitive information.

Customers should be cautious of unexpected messages requesting additional payment or sensitive information in connection with a shipment.

If you receive unusual delivery instructions or a payment request that you cannot verify, contact Larry's Golf Carts directly before taking action.

Larry's Golf Carts may update this Shipping Policy to reflect changes to fulfillment methods, transportation practices, website functionality or applicable requirements.

The current version will be published on this page.

Related Order Policies

Shipping is one part of the overall purchase process. Customers should also review our policies concerning payment, cancellations, returns, product condition and warranties.

Review our Payment Policy, Cancellation Policy, Refund & Returns Policy, Product Condition Policy, Warranty Policy, Pre-Order Policy and Terms & Conditions.