Pre-Order Policy

Understanding Pre-Orders

A pre-order allows a customer to place an order for a product that is not available for ordinary immediate fulfillment at the time the order is placed.

Depending on the product, this may involve inventory expected to arrive later, a product being sourced, a future product release, a special configuration or another item for which fulfillment is expected at a later date.

Pre-orders are different from purchases of products already available for immediate fulfillment. For that reason, customers should carefully review availability estimates and applicable order terms before placing a pre-order.

A product may be considered a pre-order where it is offered for purchase or reservation before it is ready for normal immediate fulfillment.

This can include products that are:

• Expected to arrive in future inventory.
• Awaiting manufacturer or supplier availability.
• Being sourced for a customer.
• Awaiting completion or preparation.
• Offered before a future availability date.
• Subject to another clearly identified pre-order arrangement.

A pre-order represents an expectation that the applicable product can be supplied or fulfilled in the future. It does not eliminate the possibility of changes in manufacturer, supplier, inventory or transportation circumstances.

Availability may be affected by circumstances including:

• Manufacturer production schedules.
• Supplier inventory.
• Transportation delays.
• Product allocation.
• Product discontinuation.
• Unexpected inventory shortages.
• Configuration or preparation requirements.
• Other circumstances outside reasonable control.

Where an estimated availability date is provided, it represents the information reasonably available at that time.

An estimated date may change as new information becomes available. Customers should therefore avoid making arrangements that depend on an estimated date being guaranteed unless a specific commitment has been expressly provided for the transaction.

Understanding Pre-Order Status

The price applicable to a pre-order should be the price and terms communicated for the particular transaction, subject to correction of genuine pricing or listing errors and applicable law.

Customers should review the order summary and any applicable charges before authorizing the transaction.

Payment requirements can vary depending on the particular pre-order. A transaction may require payment according to the terms presented at the time the pre-order is placed.

Customers should not assume that every pre-order uses the same deposit, payment schedule or payment structure.

The payment terms shown or otherwise communicated for the specific transaction should be reviewed before the order is authorized.

For additional information, review our Payment Policy.

If a deposit is required for a particular pre-order, the applicable deposit amount and relevant terms should be communicated as part of that transaction.

Customers should review whether a deposit is refundable, conditionally refundable or otherwise subject to specific cancellation terms before authorizing payment.

This general policy does not create a fixed deposit amount or a single deposit rule for every product.

Pre-order payments may be subject to ordinary payment authorization, verification and fraud-prevention procedures.

A payment authorization or transaction record does not necessarily mean that the product has already arrived or is immediately available for delivery.

Availability estimates can change after a pre-order is placed.

If Larry's Golf Carts receives material information affecting expected availability, reasonable efforts may be made to communicate relevant updates using the customer contact information associated with the order.

Customers should ensure their contact details remain accurate.

Manufacturers and suppliers may occasionally update specifications, components, packaging, features or product details between the time a product is announced and the time it becomes available.

Where a material change becomes known and is relevant to a pending pre-order, the appropriate next steps will depend on the circumstances and applicable transaction terms.

Minor manufacturer changes that do not materially alter the nature of the product may not necessarily require cancellation of the order.

A pre-order for a complete golf cart may involve additional considerations compared with a small accessory.

Depending on the transaction, relevant considerations can include:

• Model or configuration.
• Power type.
• Seating configuration.
• Available accessories.
• Color or finish.
• Preparation requirements.
• Transportation arrangements.
• Estimated availability.

Customers should confirm important configuration details before authorizing a pre-order.

Where a pre-order includes accessories, modifications or a requested configuration, those items may affect preparation time, availability and cancellation options.

Customers should confirm important requirements before customized or special-order work begins.

If you wish to cancel a pre-order, contact Larry's Golf Carts as soon as possible.

Whether the order can be cancelled and whether any payment is refundable depends on the status of the order and the terms applicable to the particular transaction.

For example, cancellation may be affected where:

• A product has already been specially ordered.
• Custom work has begun.
• A supplier commitment has been made for the order.
• The product has entered fulfillment.
• Transportation has already been arranged.
• Other non-recoverable transaction-specific costs have been incurred.

Please also review our Cancellation Policy.

Customers who need to request a change to a pre-order should contact Larry's Golf Carts promptly.

Whether a change is possible depends on the product, order status, supplier availability, customization and other transaction-specific circumstances.

A requested change may also affect pricing, availability or estimated fulfillment timing.

In some circumstances, a product may become unavailable despite an earlier expectation that it could be supplied.

For example, a manufacturer or supplier may discontinue a product, cancel an allocation or otherwise become unable to provide the expected inventory.

If Larry's Golf Carts determines that a pre-order cannot reasonably be fulfilled, the customer may be contacted regarding the appropriate resolution for the transaction, which may include an available alternative or an applicable refund.

Where an originally pre-ordered product becomes unavailable, Larry's Golf Carts may discuss available alternatives with the customer.

A customer is not required by this general policy to accept a materially different substitute merely because the original product became unavailable.

Any alternative purchase should be agreed as appropriate for the transaction.

Where a pre-order cancellation qualifies for a refund under the applicable terms, the refund will be handled according to the approved resolution and applicable payment method.

Once a refund has been processed, the time required for funds to appear may depend on the customer's bank, card issuer or payment provider.

For more information, review our Refund & Returns Policy.

When a pre-ordered product becomes available, normal shipping, delivery or pickup procedures may apply according to the particular order.

The product becoming available does not necessarily mean it will be delivered to the customer on that same date.

Preparation and transportation may require additional time.

Review our Shipping Policy for additional fulfillment information.

If your address or relevant contact information changes while a pre-order is pending, contact Larry's Golf Carts as soon as possible.

Changing a delivery destination may affect delivery availability, transportation arrangements or applicable costs.

The condition classification applicable to a pre-ordered product should be identified through the product or transaction information.

Customers should not assume that “pre-order” automatically means “brand new.” A pre-order describes the timing of the order rather than, by itself, establishing a product-condition category.

Review our Product Condition Policy.

Manufacturer names, model names and other product identifiers should be understood according to the information applicable to the specific product.

Accessories, replacement components or aftermarket items should not be assumed to be factory-original merely because they are compatible with a particular golf cart.

See our Product Authenticity Policy.

Pre-order status does not by itself establish a particular warranty period or type of warranty.

Warranty coverage depends on the product and the warranty information applicable to the transaction.

Customers should review the product-specific warranty information and our Warranty Policy.

Some pre-order delays may result from manufacturer, supplier or transportation circumstances outside the direct control of Larry's Golf Carts.

Where this occurs, updated information may be provided when reasonably available.

An estimated timeframe should not be interpreted as a guarantee against such delays unless expressly stated otherwise for the transaction.

Customers are responsible for providing accurate contact information when placing a pre-order and should notify Larry's Golf Carts if important information changes.

This can include changes to:

• Telephone number.
• Delivery address.
• Relevant customer contact information.
• Other information necessary to complete the order.

Customers should retain any order confirmation, receipt, invoice or other documentation associated with a pre-order.

These records can help identify the transaction when requesting order updates, changes, cancellation or other support.

Customers should not assume that a pre-order can automatically be transferred to another person.

If a change to the purchaser or recipient is required, contact Larry's Golf Carts so the request can be reviewed based on the order and applicable transaction requirements.

Before placing a pre-order, customers should carefully review:

• The product description.
• Product condition.
• Important specifications.
• Expected availability.
• Payment requirements.
• Cancellation terms.
• Shipping or pickup information.
• Warranty information where applicable.

If an important detail is unclear, contact Larry's Golf Carts before authorizing the transaction.

Larry's Golf Carts may update this Pre-Order Policy to reflect changes to business practices, product availability, fulfillment procedures or applicable requirements.

The current version will be published on this page.

Policies That May Apply to Your Pre-Order

A pre-order may also be governed by other Larry's Golf Carts policies depending on the transaction.

Please review our Payment Policy, Cancellation Policy, Shipping Policy, Refund & Returns Policy, Warranty Policy, Product Condition Policy, Product Authenticity Policy and Terms & Conditions.